Security

Security built for regulated compliance teams.

Aire agents work with your customers' most sensitive documents. Here is how we protect that data, who can access it, and how every decision is recorded.

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Data, access and protection

Your data stays yours.

The agent processes your customers' information only to prepare your cases. Your team controls who can see it and how long it is kept.

Your data

You stay in control of your customers' information.

  • Your documents and case data are never used to train AI models.
  • The Aire team does not read your customers' information.
  • Retention periods are agreed with your team before go-live.

Access

Your team decides who sees what.

  • Single sign-on through your identity provider, such as Okta or any SAML provider.
  • Role-based permissions for analysts, reviewers and admins.
  • A named reviewer makes every approval, rejection and escalation.

Protection

Built for sensitive customer documents.

  • Data is encrypted in transit over HTTPS and at rest in storage.
  • Documents are stored privately and uploaded through short-lived, authenticated links.
  • Every upload is size-limited and validated before the agent processes it.

Deployment

Hosted by us, or inside your own cloud.

Choose where the agent runs. Either way, we agree hosting, data handling and access controls with your team before anything goes live.

Hosted by Aire

We run the agent for you and connect it to your systems and providers. The fastest way to get started.

In your cloud

We deploy the agent inside your own cloud account, so customer data stays within the infrastructure you control.

Audit

Every action on the record.

When an auditor or regulator asks how a decision was made, the answer is already in the case.

Case history

Every case records what the agent did, what changed and who made each decision.

Reviewer edits

Changes your analysts make to the agent's work are kept alongside the original.

Audit log export

Export case and decision logs to your own systems for review and retention.

Bring your security questionnaire.

We'll complete your vendor security review, walk your security team through our architecture and data flows, and agree data processing terms in writing before anything goes live.

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